Service schedule, inspections, who pays for what, reporting damage, condition reports.
How is maintenance handled?
RYDA handles 100% of routine and unscheduled maintenance through approved authorized facilities. Co-owners are not on call for any of it.
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Who pays for routine service?
Routine maintenance is paid from the LLC's annual reserve, funded by the all-in annual management fee. No surprise bills.
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How do I report new damage?
Through the booking-return flow in the app, or by calling Service. Pre- and post-booking photo documentation makes attribution straightforward.
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Inspection reports and condition documentation
Pre-purchase inspection at acquisition, condition photos before/after every booking, and an annual full inspection at the manufacturer dealer.
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Detailing and pre-booking preparation
Every booking starts with a clean, fueled, prepped vehicle. Detailing is handled by RYDA Operations as part of the management fee.
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How is the manufacturer warranty preserved?
All scheduled service goes through the authorized manufacturer dealer, on-time, with full documentation. Warranty stays intact for the vehicle's full coverage period.
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How does RYDA prepare vehicles for hurricane season?
All Miami fleet vehicles are stored in indoor, elevated, climate-controlled facilities. During named storms, additional storm shutters and continuous monitoring engage.
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How are EVs and hybrids charged and serviced?
Vehicles are returned to RYDA at 80%+ charge for EVs (or full fuel for hybrids). Members can opt in to home-delivered Level 2 charging during longer bookings.
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